Bonin Dental Care is a family and cosmetic dental practice in Windsor, California, led by Dr. Scott Bonin, a U.S. Navy veteran with more than 24 years in dentistry. They serve patients across Sonoma County and hold 5 stars from 225+ Google reviews.
01The problem
Bonin Dental Care had years of loyal patients and hundreds of five star reviews, but their website did not show it. It was outdated, mostly plain text in a few typical sections, and looked nothing like the care their patients described.
Nothing told a visitor what to do next. There was no clear call to action, no way to book or send a message, and no one to ask a quick question. A patient ready to come in had to wait for opening hours and call, or move on to a practice that made it easier.
02What we did
We redesigned the whole site and rewrote every word of it around one goal: make it easy for a new patient to say yes. The copy is warm, clear and written for patients, and it brings their strengths to the front, from 225+ reviews and Dr. Bonin's credentials to a real before and after, the $249 New Patient Experience and a free second opinion. Every page ends in a clear next step, and a sticky call and book bar stays on screen on phones.
We wrote a page for every treatment, 22 in total, each answering what patients ask before they book: what it involves, what it costs and how recovery goes. We also wrote 17 pages for the towns they serve, so patients across Sonoma County can see the practice is close and meant for them.
We suggested adding a chat option, explained how it would help, and integrated DearDoc, a video assistant that greets visitors, answers questions and lets them request an appointment at any hour. We also designed a quick action menu so existing patients can pay a bill, see appointments, leave a review or get directions from any page.
03What changed
The practice now looks as professional online as it is in the chair. New patients see the reviews, the credentials and real results before they ever call, so they arrive already trusting Dr. Bonin.
More of the people who find them now get in touch. Patients land on the exact treatment they searched for, in their own town, and can request a visit, call or chat from any page, day or night. Questions that used to wait for opening hours now get answered on the spot.
The website finally matches the care their 225+ reviews describe.
- $249new patient offer up front
- 225+reviews shown on every page
- One tapto pay, review or get there