/* Ampcrest Electric — homepage styles
   Layout: one 1200px column, left-aligned section heads, alternating white / tint bands,
   one blue feature panel; every card uses the same radius, border and padding. */
:root {
  --blue: #173a7a;
  --yellow: #ffd43b;
  --yellow-600: #f2c200;
  --ink: #141517;
  --text: #2a2c30;
  --muted: #61646b;
  --line: #e6e5e1;
  --line-strong: #cfcdc7;
  --surface: #f5f5f3;
  --tile: #efeeea;
  --white: #ffffff;
  --danger: #c2361b;
  --danger-50: #fdf1ee;
  --star: #f5a524;

  --font: "Plus Jakarta Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --fs-xs: 12.5px;
  --fs-sm: 14px;
  --fs-base: 16px;
  --fs-md: 17px;
  --fs-h3: 19px;
  --fs-h2: clamp(28px, 1.6vw + 18px, 38px);
  --fs-h1: clamp(36px, 2.6vw + 20px, 54px);

  --sp-section: clamp(64px, 7vw, 96px);
  --gutter: 24px;
  --r-sm: 10px;
  --r: 14px;
  --r-lg: 20px;
  --r-xl: 28px;
  --shadow-sm: 0 1px 2px rgba(20, 21, 23, .06);
  --shadow: 0 10px 30px rgba(20, 21, 23, .08);
  --shadow-lg: 0 24px 60px rgba(20, 21, 23, .16);
  color-scheme: light;
}

*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }
body { margin: 0; font-family: var(--font); font-size: var(--fs-base); line-height: 1.6; color: var(--text); background: var(--white); -webkit-font-smoothing: antialiased; }
img { max-width: 100%; height: auto; display: block; }
a { color: inherit; text-decoration: none; }
button { font: inherit; color: inherit; }
h1, h2, h3, h4 { margin: 0; color: var(--ink); font-weight: 700; letter-spacing: -0.025em; line-height: 1.15; text-wrap: balance; }
p { margin: 0; }
ul, ol { margin: 0; padding: 0; list-style: none; }
[hidden] { display: none !important; }
:focus-visible { outline: 2px solid var(--blue); outline-offset: 3px; border-radius: 6px; }
svg.lucide { width: 20px; height: 20px; stroke-width: 1.75; flex-shrink: 0; }
svg.lucide.fill { fill: currentColor; }

.container { width: 100%; max-width: calc(1320px + var(--gutter) * 2); margin: 0 auto; padding-left: max(var(--gutter), env(safe-area-inset-left, 0px)); padding-right: max(var(--gutter), env(safe-area-inset-right, 0px)); }
.section { padding-block: var(--sp-section); }
.section--tint { background: var(--surface); }

/* Type */
.eyebrow { display: inline-flex; align-items: center; gap: 8px; font-size: var(--fs-xs); font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--blue); margin-bottom: 14px; }
.eyebrow::before { content: ""; width: 18px; height: 2px; border-radius: 2px; background: currentColor; }
.h2 { font-size: var(--fs-h2); }
.lead { font-size: var(--fs-md); color: var(--muted); line-height: 1.6; }

.sec-head { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 440px); gap: 24px 48px; align-items: end; margin-bottom: 44px; }
.sec-head .lead { padding-bottom: 4px; }
.sec-head__side { display: flex; flex-direction: column; align-items: flex-start; gap: 18px; }

/* Buttons */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 48px; padding: 0 22px; border-radius: 999px; border: 1px solid transparent; font-size: 15px; font-weight: 600; white-space: nowrap; cursor: pointer; transition: background .15s, border-color .15s, transform .15s, box-shadow .15s; }
.btn svg.lucide { width: 18px; height: 18px; }
.btn:hover { transform: translateY(-1px); }
.btn-lg { height: 54px; padding: 0 26px; font-size: 16px; }
.btn-primary { background: var(--yellow); color: var(--ink); }
.btn-primary:hover { background: var(--yellow-600); box-shadow: 0 8px 20px rgba(242, 194, 0, .35); }
.btn-dark { background: var(--ink); color: var(--white); }
.btn-dark:hover { background: #000; }
.btn-blue { background: var(--blue); color: var(--white); }
.btn-blue:hover { filter: brightness(1.12); }
.btn-outline { background: var(--white); border-color: var(--line); color: var(--ink); }
.btn-outline:hover { border-color: var(--ink); }
.btn-ghost-light { background: transparent; border-color: rgba(255,255,255,.4); color: var(--white); }
.btn-ghost-light:hover { border-color: var(--white); }
.btn-row { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }
.link-arrow { display: inline-flex; align-items: center; gap: 6px; font-size: var(--fs-sm); font-weight: 600; color: var(--blue); background: none; border: 0; padding: 0; cursor: pointer; }
.link-arrow svg.lucide { width: 16px; height: 16px; transition: transform .15s; }
.link-arrow:hover svg.lucide { transform: translateX(3px); }

/* Shared atoms */
.icon-tile { width: 44px; height: 44px; border-radius: 12px; display: grid; place-items: center; background: var(--tile); color: var(--blue); flex-shrink: 0; }
.icon-tile svg.lucide { width: 22px; height: 22px; }
.card { background: var(--white); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 24px; }
.stars { display: inline-flex; gap: 2px; color: var(--star); }
.stars svg.lucide { width: 15px; height: 15px; fill: currentColor; stroke-width: 0; }
.chip { display: inline-flex; align-items: center; gap: 6px; height: 30px; padding: 0 12px; border-radius: 999px; background: var(--surface); font-size: 13px; font-weight: 600; color: var(--ink); }
.chip svg.lucide { width: 14px; height: 14px; }
.g-mark { width: 22px; height: 22px; flex-shrink: 0; }

/* Demo strip */
.demo-strip { background: var(--blue); color: rgba(255,255,255,.85); font-size: 13px; }
.demo-strip .container { display: flex; justify-content: center; align-items: center; gap: 12px; min-height: 36px; text-align: center; }
.demo-strip strong { color: var(--yellow); font-weight: 600; }
.demo-strip button { background: none; border: 0; color: inherit; cursor: pointer; padding: 4px; display: grid; }
.demo-strip svg.lucide { width: 16px; height: 16px; }

/* Header */
.header { position: sticky; top: env(safe-area-inset-top, 0px); z-index: 50; background: rgba(255,255,255,.94); backdrop-filter: saturate(1.4) blur(10px); -webkit-backdrop-filter: saturate(1.4) blur(10px); border-bottom: 1px solid transparent; transition: border-color .2s; }
.header.scrolled { border-color: var(--line); }
.header .container { display: flex; align-items: center; gap: 24px; height: 72px; }
.logo { display: inline-flex; align-items: center; gap: 10px; font-weight: 800; font-size: 19px; letter-spacing: -0.03em; color: var(--ink); line-height: 1.1; }
.logo-mark { width: 36px; height: 36px; flex-shrink: 0; }
.logo small { display: block; font-size: 10.5px; font-weight: 600; letter-spacing: .14em; text-transform: uppercase; color: var(--muted); }
.nav { margin-left: auto; }
.nav > ul { display: flex; gap: 4px; align-items: center; }
.nav > ul > li > a { display: inline-flex; align-items: center; gap: 4px; height: 40px; padding: 0 12px; border-radius: 999px; font-size: 15px; font-weight: 500; color: var(--text); white-space: nowrap; }
.nav > ul > li > a:hover { background: var(--surface); color: var(--ink); }
.nav svg.lucide { width: 16px; height: 16px; }
.has-drop { position: relative; }
.has-drop::after { content: ""; position: absolute; left: 0; right: 0; top: 100%; height: 12px; }
.dropdown { position: absolute; top: calc(100% + 10px); left: 0; min-width: 260px; background: var(--white); border: 1px solid var(--line); border-radius: var(--r); box-shadow: var(--shadow); padding: 8px; opacity: 0; visibility: hidden; transform: translateY(4px); transition: all .15s; }
.has-drop:hover .dropdown, .has-drop:focus-within .dropdown { opacity: 1; visibility: visible; transform: none; }
.dropdown a { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 8px; font-size: 14px; font-weight: 500; }
.dropdown a:hover { background: var(--surface); }
.dropdown svg.lucide { width: 18px; height: 18px; color: var(--blue); }
.header-actions { display: flex; align-items: center; gap: 16px; }
.header-phone { display: flex; align-items: center; gap: 10px; font-size: 14px; line-height: 1.25; white-space: nowrap; }
.header-phone .icon-tile { width: 38px; height: 38px; border-radius: 50%; }
.header-phone .icon-tile svg.lucide { width: 18px; height: 18px; }
.header-phone small { display: block; font-size: 12px; color: var(--muted); }
.header-phone strong { color: var(--ink); }
.menu-toggle { display: none; width: 44px; height: 44px; border-radius: 12px; border: 1px solid var(--line); background: var(--white); cursor: pointer; place-items: center; }

/* Hero */
.hero { padding-top: 16px; }
.hero-panel { background: var(--surface); border-radius: var(--r-xl); padding: 48px; display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr); gap: 48px; align-items: center; }
.hero-badge { display: inline-flex; align-items: center; gap: 8px; min-height: 34px; padding: 4px 14px 4px 6px; border-radius: 999px; background: var(--white); border: 1px solid var(--line); font-size: 13px; font-weight: 600; color: var(--ink); margin-bottom: 22px; }
.hero-badge .dot { width: 22px; height: 22px; border-radius: 50%; background: var(--blue); color: var(--yellow); display: grid; place-items: center; }
.hero-badge .dot svg.lucide { width: 13px; height: 13px; }
.hero h1 { font-size: var(--fs-h1); letter-spacing: -0.035em; margin-bottom: 18px; }
.hero h1 span { color: var(--blue); }
.hero-copy > p { font-size: var(--fs-md); color: var(--muted); max-width: 520px; margin-bottom: 28px; }
.hero-checks { display: grid; grid-template-columns: repeat(2, minmax(0, max-content)); gap: 10px 24px; margin-top: 28px; font-size: var(--fs-sm); font-weight: 500; color: var(--ink); }
.hero-checks li { display: flex; align-items: center; gap: 8px; }
.hero-checks svg.lucide { width: 18px; height: 18px; color: var(--blue); }
.hero-media { position: relative; }
.hero-img { width: 100%; aspect-ratio: 4 / 4.4; object-fit: cover; object-position: 50% 20%; border-radius: var(--r-xl); }
.float-card { position: absolute; background: var(--white); border-radius: var(--r); box-shadow: var(--shadow-lg); padding: 14px 16px; display: flex; align-items: center; gap: 12px; font-size: 13px; line-height: 1.35; color: var(--muted); }
.float-card strong { display: block; font-size: 15px; color: var(--ink); }
.float-card--rating { left: -28px; bottom: 36px; }
.float-card--rating .score { font-size: 26px; font-weight: 800; color: var(--ink); letter-spacing: -0.03em; }
.float-card--emergency { right: -20px; top: 32px; }
.float-card--emergency .icon-tile { background: var(--danger-50); color: var(--danger); width: 38px; height: 38px; position: relative; }
.float-card--emergency .icon-tile::after { content: ""; position: absolute; inset: -3px; border-radius: 14px; border: 2px solid var(--danger); opacity: 0; animation: pulse 2.2s infinite; }
@keyframes pulse { 0% { opacity: .6; transform: scale(.9); } 100% { opacity: 0; transform: scale(1.25); } }

.quick-start { margin-top: 20px; display: flex; align-items: center; gap: 20px; flex-wrap: wrap; background: var(--white); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 18px 20px; box-shadow: var(--shadow-sm); }
.qs-title { font-weight: 700; color: var(--ink); font-size: 15px; line-height: 1.35; }
.qs-title small { display: block; font-weight: 500; font-size: 13px; color: var(--muted); }
.qs-chips { display: flex; flex-wrap: wrap; gap: 8px; flex: 1; justify-content: flex-end; }
.qs-chip { display: inline-flex; align-items: center; gap: 8px; height: 40px; padding: 0 14px; border-radius: 999px; border: 1px solid var(--line); background: var(--white); font-size: 14px; font-weight: 600; color: var(--ink); cursor: pointer; transition: all .15s; white-space: nowrap; }
.qs-chip svg.lucide { width: 17px; height: 17px; color: var(--blue); }
.qs-chip:hover { border-color: var(--blue); }

/* Credentials */
.creds { padding-block: 56px 0; }
.creds-row { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); border: 1px solid var(--line); border-radius: var(--r-lg); overflow: hidden; }
.cred { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; gap: 12px; padding: 24px 18px; min-width: 0; border-right: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.cred:nth-child(4n) { border-right: 0; }
.cred:nth-last-child(-n+4) { border-bottom: 0; }
.cred strong { display: block; font-size: 15px; color: var(--ink); line-height: 1.3; }
.cred span { display: block; font-size: 13px; color: var(--muted); line-height: 1.4; }

/* Problems */
.problem-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.problem { text-align: left; cursor: pointer; display: flex; gap: 16px; align-items: flex-start; transition: border-color .15s, box-shadow .15s, transform .15s; }
.problem:hover { border-color: var(--line-strong); box-shadow: var(--shadow); transform: translateY(-2px); }
.problem strong { display: block; font-size: 16px; color: var(--ink); margin-bottom: 4px; line-height: 1.35; }
.problem > span > span { display: block; font-size: var(--fs-sm); color: var(--muted); margin-bottom: 10px; }
.problem em { font-style: normal; }
.problem .icon-tile { background: var(--yellow); color: var(--ink); }
.danger-note { margin-top: 20px; display: flex; gap: 14px; align-items: center; background: var(--danger-50); border: 1px solid #f3cfc6; border-radius: var(--r); padding: 16px 20px; font-size: 15px; }
.danger-note svg.lucide { color: var(--danger); width: 24px; height: 24px; }
.danger-note a { font-weight: 700; color: var(--danger); white-space: nowrap; }

/* Services */
.services-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 20px; }
.service { display: flex; flex-direction: column; border: 1px solid var(--line); border-radius: var(--r-lg); overflow: hidden; background: var(--white); transition: box-shadow .2s, transform .2s; }
.service:hover { box-shadow: var(--shadow); transform: translateY(-3px); }
.service-img { position: relative; aspect-ratio: 16 / 10; overflow: hidden; }
.service-img img { width: 100%; height: 100%; object-fit: cover; transition: transform .4s; }
.service:hover .service-img img { transform: scale(1.04); }
.price-tag { position: absolute; left: 14px; bottom: 14px; background: rgba(255,255,255,.95); border-radius: 999px; padding: 5px 12px; font-size: 12.5px; font-weight: 700; color: var(--ink); }
.service-body { padding: 22px 24px 24px; display: flex; flex-direction: column; gap: 8px; flex: 1; }
.service-body h3 { font-size: var(--fs-h3); }
.service-body p { font-size: 15px; color: var(--muted); }
.service-body .link-arrow { margin-top: auto; padding-top: 8px; align-self: flex-start; }

/* Estimator */
.estimator { display: grid; grid-template-columns: minmax(0, 1fr) 360px; background: var(--white); border: 1px solid var(--line); border-radius: var(--r-xl); overflow: hidden; box-shadow: var(--shadow); }
.est-main { padding: 36px 40px; min-width: 0; display: flex; flex-direction: column; }
.est-top { display: flex; justify-content: space-between; align-items: center; gap: 16px; margin-bottom: 12px; font-size: 13px; font-weight: 600; color: var(--muted); }
.est-mini { display: none; color: var(--ink); }
.est-mini strong { color: var(--blue); }
.est-bar { height: 6px; border-radius: 999px; background: var(--surface); overflow: hidden; margin-bottom: 30px; }
.est-bar span { display: block; height: 100%; width: 25%; background: var(--blue); border-radius: inherit; transition: width .35s ease; }
#estForm { display: flex; flex-direction: column; flex: 1; }
.est-step { display: none; border: 0; margin: 0; padding: 0; min-width: 0; }
.est-step.active { display: block; animation: stepIn .3s ease both; }
@keyframes stepIn { from { opacity: .001; transform: translateX(14px); } to { opacity: 1; transform: none; } }
.est-step legend { font-size: 24px; font-weight: 700; color: var(--ink); letter-spacing: -0.025em; padding: 0; margin-bottom: 6px; }
.step-sub { font-size: 15px; color: var(--muted); margin-bottom: 22px; }
.svc-options { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.svc-opt { position: relative; cursor: pointer; display: flex; flex-direction: column; gap: 10px; padding: 16px; border: 1.5px solid var(--line); border-radius: var(--r); font-size: 14px; font-weight: 600; color: var(--ink); line-height: 1.3; transition: border-color .15s, background .15s; }
.svc-opt input, .pill input { position: absolute; opacity: 0; pointer-events: none; }
.svc-opt .icon-tile { width: 40px; height: 40px; transition: background .15s, color .15s; }
.svc-opt small { font-size: 12.5px; font-weight: 500; color: var(--muted); }
.svc-opt .tick { position: absolute; top: 10px; right: 10px; width: 20px; height: 20px; border-radius: 50%; background: var(--blue); color: var(--white); display: none; place-items: center; }
.svc-opt .tick svg.lucide { width: 13px; height: 13px; stroke-width: 3; }
.svc-opt:hover { border-color: var(--line-strong); }
.svc-opt:has(input:checked) { border-color: var(--blue); background: var(--white); box-shadow: inset 0 0 0 1px var(--blue); }
.svc-opt:has(input:checked) .tick { display: grid; }
.svc-opt:has(input:checked) .icon-tile { background: var(--blue); color: var(--white); }
.svc-opt:has(input:focus-visible), .pill:has(input:focus-visible) { outline: 2px solid var(--blue); outline-offset: 2px; }
.q { margin-bottom: 22px; }
.q-label { display: flex; justify-content: space-between; gap: 12px; font-weight: 600; font-size: 15px; color: var(--ink); margin-bottom: 10px; }
.q-label output { color: var(--blue); font-weight: 700; }
.pills { display: flex; flex-wrap: wrap; gap: 8px; }
.pill { position: relative; cursor: pointer; }
.pill span { display: inline-flex; align-items: center; min-height: 40px; padding: 6px 16px; border-radius: 999px; border: 1.5px solid var(--line); font-size: 14px; font-weight: 500; transition: all .15s; }
.pill:hover span { border-color: var(--line-strong); }
.pill input:checked + span { background: var(--blue); border-color: var(--blue); color: var(--white); }
.pill--date span { flex-direction: column; justify-content: center; height: 58px; min-width: 64px; padding: 0 10px; line-height: 1.2; border-radius: 14px; }
.pill--date small { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .06em; opacity: .75; }
.pill--date b { font-size: 16px; }
.est-range { width: 100%; accent-color: var(--blue); height: 24px; }
.range-scale { display: flex; justify-content: space-between; font-size: 12px; color: var(--muted); }
.est-fields { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; margin-bottom: 18px; }
.est-fields label { display: block; font-size: 13px; font-weight: 600; color: var(--ink); margin-bottom: 6px; }
.est-fields .full { grid-column: 1 / -1; }
.est-input { width: 100%; height: 48px; border: 1.5px solid var(--line); border-radius: 12px; padding: 0 14px; font: inherit; font-size: 15px; color: var(--ink); background: var(--white); }
textarea.est-input { height: auto; padding: 12px 14px; resize: vertical; }
select.est-input { appearance: none; background: var(--white) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='18' height='18' viewBox='0 0 24 24' fill='none' stroke='%235f6779' stroke-width='2'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") right 12px center no-repeat; }
.est-input:focus { outline: none; border-color: var(--blue); box-shadow: 0 0 0 3px rgba(20,21,23,.06); }
.check { display: flex; gap: 10px; align-items: flex-start; font-size: 13.5px; color: var(--muted); }
.check input { width: 16px; height: 16px; margin-top: 3px; accent-color: var(--blue); flex-shrink: 0; }
.check a { text-decoration: underline; }
.est-error { color: var(--danger); font-size: 14px; font-weight: 600; margin-top: 12px; }
.est-nav { display: flex; gap: 12px; margin-top: auto; padding-top: 28px; }
.est-nav #estNext { margin-left: auto; }
.est-done { text-align: center; padding: 16px 0; }
.est-done:focus { outline: none; }
.done-icon { width: 60px; height: 60px; border-radius: 50%; background: var(--yellow); display: grid; place-items: center; margin: 0 auto 16px; }
.done-icon svg.lucide { width: 28px; height: 28px; stroke-width: 2.5; color: var(--ink); }
.est-done h3 { font-size: 24px; margin-bottom: 8px; }
.done-range { font-size: 36px; font-weight: 800; color: var(--blue); letter-spacing: -0.03em; margin-bottom: 8px; font-variant-numeric: tabular-nums; }
.est-done p { color: var(--muted); max-width: 440px; margin: 0 auto 8px; font-size: 15px; }
.booked { display: inline-flex; align-items: center; gap: 8px; background: var(--surface); color: var(--blue); font-weight: 600; font-size: 14px; border-radius: 999px; padding: 8px 14px; margin: 6px 0 12px; }
.booked svg.lucide { width: 16px; height: 16px; }
.preview-note { font-size: 12.5px; }

.est-summary { background: var(--blue); color: var(--white); padding: 32px 30px; display: flex; flex-direction: column; }
.sum-label { font-size: var(--fs-xs); font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--yellow); margin-bottom: 6px; }
.sum-range { font-size: 32px; font-weight: 800; letter-spacing: -0.03em; line-height: 1.15; font-variant-numeric: tabular-nums; color: var(--white); }
.sum-range.bump { animation: bump .4s ease; }
@keyframes bump { 50% { color: var(--yellow); } }
.sum-tax { font-size: 13px; color: rgba(255,255,255,.7); margin-bottom: 20px; }
.sum-block { border-top: 1px solid rgba(255,255,255,.14); padding-top: 16px; margin-bottom: 18px; }
.sum-block h4 { font-size: 12px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: rgba(255,255,255,.6); margin-bottom: 8px; }
.sum-list li { display: flex; justify-content: space-between; gap: 14px; padding: 4px 0; font-size: 13.5px; }
.sum-list li span { color: rgba(255,255,255,.7); }
.sum-list li strong { text-align: right; font-weight: 600; }
.sum-includes li { display: flex; gap: 8px; align-items: flex-start; padding: 3px 0; font-size: 13.5px; color: rgba(255,255,255,.9); }
.sum-includes svg.lucide { width: 16px; height: 16px; color: var(--yellow); margin-top: 3px; }
.sum-empty { font-size: 14px; color: rgba(255,255,255,.65); }
.sum-foot { margin-top: auto; display: flex; gap: 10px; align-items: center; font-size: 12.5px; color: rgba(255,255,255,.7); padding-top: 16px; border-top: 1px solid rgba(255,255,255,.14); }
.sum-foot svg.lucide { color: var(--yellow); width: 18px; height: 18px; }

/* Why choose us (blue panel) */
.why-panel { background: var(--blue); color: var(--white); border-radius: var(--r-xl); padding: 56px; display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: 56px; align-items: center; overflow: hidden; }
.why-panel .eyebrow { color: var(--yellow); }
.why-panel .h2 { color: var(--white); margin-bottom: 14px; }
.why-panel .lead { color: rgba(255,255,255,.8); margin-bottom: 28px; }
.why-media { position: relative; }
.why-media img { width: 100%; aspect-ratio: 4 / 4.6; object-fit: cover; border-radius: var(--r-lg); }
.why-stats { position: absolute; left: 16px; right: 16px; bottom: 16px; display: grid; grid-template-columns: 1fr 1fr 1fr; background: var(--white); border-radius: var(--r); padding: 14px 6px; box-shadow: var(--shadow-lg); }
.why-stats div { text-align: center; color: var(--muted); font-size: 12px; line-height: 1.3; padding: 0 4px; }
.why-stats div + div { border-left: 1px solid var(--line); }
.why-stats strong { display: block; font-size: 22px; font-weight: 800; color: var(--ink); letter-spacing: -0.03em; }
.features { display: grid; grid-template-columns: 1fr 1fr; gap: 24px 28px; margin-bottom: 32px; }
.feature { display: flex; gap: 14px; }
.feature .icon-tile { background: rgba(255,255,255,.12); color: var(--yellow); }
.feature h3 { font-size: 16px; color: var(--white); margin-bottom: 4px; letter-spacing: -0.01em; }
.feature p { font-size: 14px; color: rgba(255,255,255,.78); }

/* Promise */
.promise-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.promise h3 { font-size: 17px; margin: 16px 0 6px; }
.promise p { font-size: 14.5px; color: var(--muted); }
.promise--feature { background: var(--ink); border-color: var(--ink); display: flex; flex-direction: column; justify-content: space-between; }
.promise--feature .big { font-size: 44px; font-weight: 800; color: var(--yellow); letter-spacing: -0.04em; line-height: 1; }
.promise--feature .big small { font-size: 18px; letter-spacing: -0.01em; }
.promise--feature h3 { color: var(--white); }
.promise--feature p { color: rgba(255,255,255,.7); }

/* Process */
.steps { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.step { position: relative; }
.step-num { position: absolute; top: 18px; right: 22px; font-size: 48px; font-weight: 800; color: var(--tile); letter-spacing: -0.04em; line-height: 1; }
.step h3 { font-size: 17px; margin: 16px 0 6px; }
.step p { font-size: 14.5px; color: var(--muted); }
.step .time { display: inline-flex; align-items: center; gap: 6px; margin-top: 14px; font-size: 13px; font-weight: 600; color: var(--blue); }
.step .time svg.lucide { width: 15px; height: 15px; }

/* Reviews */
.reviews-layout { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 20px; align-items: start; }
.rating-card { position: sticky; top: 96px; }
.rating-card .g-row { display: flex; align-items: center; gap: 10px; font-weight: 700; color: var(--ink); margin-bottom: 14px; font-size: 15px; }
.rating-card .score { font-size: 56px; font-weight: 800; color: var(--ink); letter-spacing: -0.04em; line-height: 1; }
.rating-card .stars svg.lucide { width: 20px; height: 20px; }
.rating-card .count { font-size: 14px; color: var(--muted); margin: 8px 0 18px; }
.bars { display: grid; gap: 6px; margin-bottom: 20px; }
.bars div { display: grid; grid-template-columns: 12px 1fr 30px; gap: 8px; align-items: center; font-size: 12.5px; color: var(--muted); font-variant-numeric: tabular-nums; }
.bars i { display: block; height: 6px; border-radius: 999px; background: var(--surface); overflow: hidden; }
.bars i b { display: block; height: 100%; background: var(--star); border-radius: inherit; }
.rating-card .btn { width: 100%; }
.reviews-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.review { display: flex; flex-direction: column; gap: 12px; }
.review header { display: flex; align-items: center; gap: 12px; }
.review header > div { flex: 1; min-width: 0; }
.review header strong { display: block; font-size: 15px; color: var(--ink); line-height: 1.3; }
.review header > div > span { font-size: 12.5px; color: var(--muted); }
.avatar { width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center; font-weight: 700; font-size: 15px; color: var(--white); background: var(--blue); flex-shrink: 0; }
.avatar--b { background: #2f855a; } .avatar--c { background: #b7791f; } .avatar--d { background: #805ad5; } .avatar--e { background: #c05621; } .avatar--f { background: #2c7a7b; }
.review .meta { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.review .job { font-size: 12.5px; font-weight: 600; color: var(--blue); background: var(--tile); border-radius: 999px; padding: 3px 10px; }
.review p { font-size: 15px; color: var(--text); }

/* Team */
.team-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 20px; }
.member { padding: 0; overflow: hidden; }
.member img { width: 100%; aspect-ratio: 1 / 1; object-fit: cover; object-position: 50% 25%; }
.member-body { padding: 20px 22px 22px; }
.member h3 { font-size: 18px; }
.member-role { font-size: 14px; color: var(--muted); margin: 2px 0 14px; }
.member-meta { display: flex; flex-wrap: wrap; gap: 8px; }
.member-meta svg.lucide.fill { color: var(--star); }

/* Projects */
.projects-grid { display: grid; grid-template-columns: 1.4fr 1fr 1fr; grid-template-rows: 250px 250px; gap: 16px; }
.project { position: relative; margin: 0; border-radius: var(--r-lg); overflow: hidden; }
.project:first-child { grid-row: span 2; }
.project:nth-child(4) { grid-column: span 2; }
.project img { width: 100%; height: 100%; object-fit: cover; transition: transform .4s; }
.project:hover img { transform: scale(1.04); }
.project figcaption { position: absolute; inset: auto 0 0; padding: 40px 20px 18px; background: linear-gradient(to top, rgba(18,23,38,.85), transparent); color: var(--white); }
.project figcaption strong { display: block; font-size: 16px; font-weight: 700; }
.project figcaption span { display: inline-flex; align-items: center; gap: 4px; font-size: 13px; color: rgba(255,255,255,.85); }
.project figcaption svg.lucide { width: 14px; height: 14px; }
.project .tag { position: absolute; top: 14px; left: 14px; background: var(--yellow); color: var(--ink); border-radius: 999px; padding: 4px 10px; font-size: 12px; font-weight: 700; }

/* CTA */
.cta-box { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); background: var(--yellow); border-radius: var(--r-xl); overflow: hidden; }
.cta-copy { padding: 52px 56px; }
.cta-copy h2 { font-size: var(--fs-h2); margin-bottom: 12px; }
.cta-copy p { font-size: var(--fs-md); color: #45401f; margin-bottom: 26px; }
.cta-copy .btn-outline { background: transparent; border-color: rgba(18,23,38,.3); }
.cta-img { width: 100%; height: 100%; object-fit: cover; min-height: 280px; }

/* Areas */
.areas-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.2fr); gap: 48px; align-items: start; }
.areas-layout .lead { margin: 12px 0 0; }
.areas { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.areas a { display: flex; align-items: center; gap: 8px; padding: 12px 14px; border-radius: var(--r); background: var(--white); border: 1px solid var(--line); font-size: 14.5px; font-weight: 600; color: var(--ink); transition: border-color .15s, color .15s; }
.areas a svg.lucide { width: 16px; height: 16px; color: var(--blue); }
.areas a:hover { border-color: var(--blue); color: var(--blue); }
.areas-note { font-size: 14px; color: var(--muted); margin-top: 16px; }
.areas-note a { color: var(--blue); font-weight: 600; text-decoration: underline; }

/* About */
.about-layout { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: 56px; align-items: center; }
.about-media { position: relative; }
.about-media img { width: 100%; aspect-ratio: 4 / 4.2; object-fit: cover; object-position: 50% 30%; border-radius: var(--r-xl); }
.about-badge { position: absolute; right: -16px; bottom: 28px; background: var(--blue); color: var(--white); border-radius: var(--r); padding: 16px 20px; box-shadow: var(--shadow-lg); line-height: 1.3; }
.about-badge strong { display: block; font-size: 30px; font-weight: 800; color: var(--yellow); letter-spacing: -0.03em; line-height: 1.1; }
.about-badge span { font-size: 13px; }
.about-copy .h2 { margin-bottom: 16px; }
.about-copy > p { color: var(--muted); margin-bottom: 14px; }
.signature { display: flex; align-items: center; gap: 12px; margin: 24px 0 28px; padding-top: 20px; border-top: 1px solid var(--line); }
.signature img { width: 48px; height: 48px; border-radius: 50%; object-fit: cover; object-position: 50% 20%; }
.signature strong { display: block; color: var(--ink); font-size: 15px; }
.signature span { font-size: 13.5px; color: var(--muted); }

/* FAQ */
.faq-layout { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: 56px; align-items: start; }
.faq-side .h2 { margin-bottom: 14px; }
.faq-side .lead { margin-bottom: 28px; }
.help-card { background: var(--ink); border-color: var(--ink); padding: 28px; }
.help-card h3 { color: var(--white); font-size: 19px; margin-bottom: 6px; }
.help-card p { color: rgba(255,255,255,.72); font-size: 14.5px; margin-bottom: 20px; }
.help-card .btn-row .btn { flex: 1; }
.faq-list { border-top: 1px solid var(--line); }
.faq-item { border-bottom: 1px solid var(--line); }
.faq-item summary { list-style: none; cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 20px; padding: 20px 0; font-size: 16.5px; font-weight: 600; color: var(--ink); }
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item .pm { width: 30px; height: 30px; border-radius: 50%; background: var(--surface); display: grid; place-items: center; flex-shrink: 0; transition: transform .2s, background .2s; }
.faq-item .pm svg.lucide { width: 16px; height: 16px; }
.faq-item[open] .pm { transform: rotate(45deg); background: var(--yellow); }
.faq-item p { padding: 0 48px 20px 0; color: var(--muted); font-size: 15px; }
.faq-item a { color: var(--blue); text-decoration: underline; }

/* Contact + footer */
.site-bottom { background: var(--blue); color: rgba(255,255,255,.8); }
.contact { padding-block: var(--sp-section) 64px; }
.contact-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 56px; align-items: start; }
.site-bottom .eyebrow { color: var(--yellow); }
.contact h2 { color: var(--white); font-size: var(--fs-h2); margin-bottom: 12px; }
.contact-copy > p { margin-bottom: 28px; }
.contact-details { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.contact-details li { display: flex; gap: 12px; align-items: center; background: rgba(255,255,255,.06); border: 1px solid rgba(255,255,255,.1); border-radius: var(--r); padding: 14px 16px; font-size: 14.5px; min-width: 0; }
.contact-details li > div { min-width: 0; line-height: 1.4; }
.contact-details small { display: block; font-size: 12px; color: rgba(255,255,255,.6); }
.contact-details strong { color: var(--white); font-weight: 600; overflow-wrap: anywhere; }
.contact-details .icon-tile { background: rgba(255,255,255,.1); color: var(--yellow); width: 40px; height: 40px; }
.contact-form { background: var(--white); border-radius: var(--r-xl); padding: 32px; color: var(--text); }
.contact-form h3 { font-size: 20px; margin-bottom: 18px; }
.contact-form .est-fields { margin-bottom: 14px; }
.form-actions { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; margin-top: 16px; }
.form-actions small { font-size: 12.5px; color: var(--muted); }
.form-success { display: none; margin-top: 12px; font-size: 14px; font-weight: 600; color: var(--blue); }
.form-success.show { display: block; }

.footer { padding-block: 56px 28px; border-top: 1px solid rgba(255,255,255,.1); }
.footer-grid { display: grid; grid-template-columns: 1.5fr 1fr 1fr 1fr; gap: 40px; margin-bottom: 44px; }
.footer .logo { color: var(--white); margin-bottom: 14px; }
.footer .logo small { color: rgba(255,255,255,.55); }
.footer-about p { font-size: 14.5px; margin-bottom: 14px; max-width: 320px; }
.footer-badges { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 18px; }
.footer-badges span { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; color: var(--white); border: 1px solid rgba(255,255,255,.2); border-radius: 999px; padding: 4px 10px; }
.footer-badges svg.lucide { width: 14px; height: 14px; color: var(--yellow); }
.socials { display: flex; gap: 10px; }
.socials a { width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; background: rgba(255,255,255,.08); color: var(--white); }
.socials a:hover { background: var(--yellow); color: var(--ink); }
.socials svg { width: 17px; height: 17px; }
.footer h4 { color: var(--white); font-size: 15px; margin-bottom: 14px; letter-spacing: -0.01em; }
.footer-links li { margin-bottom: 9px; }
.footer-links a { font-size: 14.5px; }
.footer-links a:hover { color: var(--yellow); }
.footer-bottom { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 10px 24px; padding-top: 22px; border-top: 1px solid rgba(255,255,255,.1); font-size: 13px; color: rgba(255,255,255,.6); }
.footer-bottom div { display: flex; flex-wrap: wrap; gap: 6px 18px; }
.footer-bottom a:hover { color: var(--white); }
.footer-bottom .credit strong { color: var(--yellow); font-weight: 600; }

/* Chat */
.chat { position: fixed; right: calc(24px + env(safe-area-inset-right, 0px)); bottom: calc(24px + env(safe-area-inset-bottom, 0px)); z-index: 70; display: flex; flex-direction: column; align-items: flex-end; gap: 12px; }
.chat-teaser { position: relative; background: var(--white); border-radius: var(--r) var(--r) 4px var(--r); box-shadow: var(--shadow-lg); padding: 12px 34px 12px 14px; font-size: 14px; max-width: 240px; color: var(--ink); cursor: pointer; border: 0; text-align: left; line-height: 1.4; }
.chat-teaser b { display: block; font-size: 13px; color: var(--blue); }
.chat-teaser .x { position: absolute; top: 8px; right: 8px; color: var(--muted); }
.chat-teaser .x svg.lucide { width: 14px; height: 14px; }
.chat-fab { position: relative; width: 58px; height: 58px; border-radius: 50%; border: 0; cursor: pointer; background: var(--blue); color: var(--white); display: grid; place-items: center; box-shadow: 0 12px 30px rgba(23,58,122,.4); transition: transform .15s; }
.chat-fab:hover { transform: scale(1.05); }
.chat-fab svg.lucide { width: 26px; height: 26px; grid-area: 1 / 1; }
.chat-fab .i-close { display: none; }
.chat-fab.open .i-open, .chat-fab.open .chat-dot { display: none; }
.chat-fab.open .i-close { display: block; }
.chat-dot { position: absolute; top: 3px; right: 3px; width: 14px; height: 14px; border-radius: 50%; background: #22c55e; border: 2px solid var(--white); }
.chat-panel { position: absolute; right: 0; bottom: 72px; width: 370px; max-width: calc(100vw - 32px); background: var(--white); border-radius: var(--r-lg); overflow: hidden; display: flex; flex-direction: column; box-shadow: 0 30px 80px rgba(18,23,38,.28); max-height: min(580px, calc(100vh - 130px)); }
.chat-head { display: flex; align-items: center; gap: 12px; background: var(--blue); color: var(--white); padding: 16px 18px; }
.chat-head > div { flex: 1; line-height: 1.35; }
.chat-head strong { display: block; font-size: 15px; }
.chat-head span { font-size: 12.5px; opacity: .85; display: inline-flex; align-items: center; gap: 6px; }
.chat-head span::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }
.chat-avatar { width: 40px; height: 40px; border-radius: 50%; background: var(--yellow); color: var(--ink); display: grid; place-items: center; }
.chat-close { background: rgba(255,255,255,.1); border: 0; color: var(--white); width: 32px; height: 32px; border-radius: 50%; cursor: pointer; display: grid; place-items: center; }
.chat-close svg.lucide { width: 18px; height: 18px; }
.chat-body { flex: 1; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 10px; background: var(--surface); min-height: 170px; }
.msg { max-width: 86%; padding: 10px 14px; border-radius: 16px; font-size: 14px; line-height: 1.5; }
.msg.bot { background: var(--white); border-bottom-left-radius: 4px; align-self: flex-start; color: var(--text); box-shadow: var(--shadow-sm); }
.msg.user { background: var(--blue); color: var(--white); border-bottom-right-radius: 4px; align-self: flex-end; }
.msg.typing { display: inline-flex; gap: 4px; padding: 14px; }
.msg.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--muted); animation: blink 1s infinite; }
.msg.typing i:nth-child(2) { animation-delay: .15s; } .msg.typing i:nth-child(3) { animation-delay: .3s; }
@keyframes blink { 50% { opacity: .25; } }
.msg-action { display: inline-flex; align-items: center; gap: 6px; margin-top: 10px; background: var(--yellow); border: 0; border-radius: 999px; padding: 8px 14px; font-size: 13px; font-weight: 600; cursor: pointer; color: var(--ink); }
.chat-quick { display: flex; flex-wrap: wrap; gap: 6px; padding: 12px 14px 4px; border-top: 1px solid var(--line); }
.chat-quick button { background: var(--white); border: 1px solid var(--line); border-radius: 999px; padding: 7px 12px; font-size: 13px; cursor: pointer; }
.chat-quick button:hover { border-color: var(--blue); color: var(--blue); }
.chat-input { display: flex; gap: 8px; padding: 10px 14px 12px; }
.chat-input input { flex: 1; min-width: 0; height: 44px; border: 1.5px solid var(--line); border-radius: 999px; padding: 0 16px; font: inherit; font-size: 14px; }
.chat-input input:focus { outline: none; border-color: var(--blue); }
.chat-input button { width: 44px; height: 44px; border-radius: 50%; border: 0; background: var(--yellow); cursor: pointer; display: grid; place-items: center; }
.chat-input svg.lucide { width: 18px; height: 18px; }

.sticky-bar { display: none; }
.carousel-dots { display: none; }

/* ---------- Responsive ---------- */
@media (max-width: 1180px) {
  .header-phone { display: none; }
  .hero-panel { padding: 44px; gap: 36px; }
  .svc-options { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .estimator { grid-template-columns: minmax(0, 1fr) 320px; }
  .promise-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .footer-grid { grid-template-columns: 1fr 1fr 1fr; }
  .footer-about { grid-column: 1 / -1; }
}

@media (max-width: 980px) {
  :root { --gutter: 20px; }
  .nav { display: none; }
  .menu-toggle { display: grid; }
  .header-actions { margin-left: auto; }
  .nav.open { display: block; position: absolute; top: 100%; left: 0; right: 0; background: var(--white); border-top: 1px solid var(--line); box-shadow: var(--shadow); max-height: calc(100vh - 72px); overflow-y: auto; padding: 8px var(--gutter) 24px; }
  .nav.open > ul { flex-direction: column; align-items: stretch; gap: 0; }
  .nav.open > ul > li { border-bottom: 1px solid var(--line); }
  .nav.open > ul > li > a { height: 52px; padding: 0; font-size: 16px; }
  .nav.open > ul > li > a:hover { background: none; }
  .nav.open .dropdown { position: static; opacity: 1; visibility: visible; transform: none; box-shadow: none; border: 0; padding: 0 0 12px; min-width: 0; display: grid; grid-template-columns: 1fr 1fr; }
  .nav.open .has-drop > a svg.lucide { display: none; }
  .hero-panel { grid-template-columns: 1fr; }
  .hero-media { max-width: 560px; }
  .float-card--rating { left: 12px; }
  .float-card--emergency { right: 12px; }
  .sec-head { grid-template-columns: 1fr; gap: 14px; }
  .creds-row { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .cred:nth-child(4n) { border-right: 1px solid var(--line); }
  .cred:nth-child(2n) { border-right: 0; }
  .cred:nth-last-child(-n+4) { border-bottom: 1px solid var(--line); }
  .cred:nth-last-child(-n+2) { border-bottom: 0; }
  .problem-grid, .services-grid, .team-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .estimator { grid-template-columns: 1fr; }
  .why-panel { grid-template-columns: 1fr; padding: 40px; }
  .why-media { max-width: 560px; }
  .reviews-layout { grid-template-columns: minmax(0, 1fr); }
  .reviews-layout > * { min-width: 0; }
  .rating-card { position: static; }
  .steps { grid-template-columns: 1fr; }
  .projects-grid { grid-template-columns: 1fr 1fr; grid-template-rows: 300px 220px 220px; }
  .project:first-child { grid-column: 1 / -1; grid-row: auto; }
  .project:nth-child(4) { grid-column: 1 / -1; }
  .cta-box { grid-template-columns: 1fr; }
  .cta-img { min-height: 220px; max-height: 260px; }
  .areas-layout, .about-layout, .faq-layout, .contact-grid { grid-template-columns: 1fr; gap: 36px; }
  .about-media { max-width: 560px; }
}

@media (max-width: 640px) {
  :root { --gutter: 16px; --sp-section: 56px; }
  body { padding-bottom: calc(72px + env(safe-area-inset-bottom, 0px)); }
  .demo-strip .container { font-size: 12px; min-height: 32px; }
  .header .container { height: 64px; }
  .header .btn { display: none; }
  .logo { font-size: 17px; }
  .logo-mark { width: 32px; height: 32px; }
  .nav.open { max-height: calc(100vh - 64px); }
  .hero { padding-top: 8px; }
  .hero-panel { padding: 28px 18px 18px; border-radius: var(--r-lg); gap: 28px; }
  .hero-copy > p { font-size: 16px; margin-bottom: 22px; }
  .hero .btn-row .btn { flex: 1 1 100%; }
  .hero-checks { grid-template-columns: 1fr 1fr; gap: 8px 12px; font-size: 13px; }
  .hero-img { aspect-ratio: 1 / 1; border-radius: var(--r-lg); }
  .float-card { padding: 10px 12px; }
  .float-card--rating { bottom: 12px; }
  .float-card--rating .score { font-size: 22px; }
  .float-card--emergency { top: 12px; }
  .quick-start { padding: 16px; gap: 12px; }
  .qs-chips { justify-content: flex-start; flex-wrap: nowrap; overflow-x: auto; margin: 0 -16px; padding: 0 16px 4px; scrollbar-width: none; }
  .qs-chips::-webkit-scrollbar { display: none; }
  .qs-chip { flex-shrink: 0; }
  .creds { padding-top: 40px; }
  .cred { padding: 16px 10px; gap: 8px; }
  .cred .icon-tile { width: 36px; height: 36px; }
  .cred strong { font-size: 14px; }
  .cred span { font-size: 12px; }
  .problem-grid { grid-template-columns: 1fr; gap: 10px; }
  .problem { padding: 16px; }
  .problem > span > span { margin-bottom: 6px; }
  .danger-note { align-items: flex-start; font-size: 14px; }

  /* Swipe rows */
  .swipe { min-width: 0; max-width: 100%; scroll-padding-inline: 16px; display: flex !important; overflow-x: auto; scroll-snap-type: x mandatory; gap: 12px; margin: 0 -16px; padding: 0 16px 8px; scrollbar-width: none; }
  .swipe::-webkit-scrollbar { display: none; }
  .swipe > * { flex: 0 0 84%; scroll-snap-align: start; }
  .carousel-dots { display: flex; justify-content: center; gap: 6px; margin-top: 12px; }
  .carousel-dots i { width: 6px; height: 6px; border-radius: 999px; background: var(--line); transition: all .2s; }
  .carousel-dots i.on { width: 18px; background: var(--blue); }

  .est-main { padding: 22px 16px 18px; }
  .est-mini { display: block; }
  .est-count { display: none; }
  .est-step legend { font-size: 21px; }
  .svc-opt { padding: 12px; gap: 8px; font-size: 13px; }
  .svc-opt .icon-tile { width: 34px; height: 34px; }
  .svc-opt small { display: none; }
  .est-fields { grid-template-columns: 1fr; }
  .est-nav .btn { flex: 1; }
  .est-summary { padding: 24px 18px; }
  .sum-range { font-size: 28px; }
  .why-panel { padding: 28px 18px; border-radius: var(--r-lg); gap: 32px; }
  .why-stats strong { font-size: 19px; }
  .features { grid-template-columns: 1fr; gap: 18px; }
  .why-panel .btn { width: 100%; }
  .promise-grid { grid-template-columns: 1fr 1fr; gap: 10px; }
  .promise { padding: 18px; }
  .promise--feature { grid-column: 1 / -1; }
  .promise h3 { font-size: 15.5px; margin-top: 12px; }
  .promise p { font-size: 13.5px; }
  .card { padding: 20px; }
  .rating-card { display: grid; grid-template-columns: auto 1fr; gap: 0 16px; align-items: center; }
  .rating-card .g-row, .rating-card .bars, .rating-card .btn { grid-column: 1 / -1; }
  .rating-card .score { grid-row: span 2; }
  .rating-card .count { margin: 4px 0 0; }
  .rating-card .bars { margin-top: 16px; }
  .projects-grid { grid-template-rows: none; }
  .project { aspect-ratio: 4 / 3.4; }
  .cta-copy { padding: 32px 20px; }
  .cta-copy .btn { flex: 1 1 100%; }
  .areas { grid-template-columns: 1fr 1fr; gap: 8px; }
  .areas a { padding: 10px 12px; font-size: 13.5px; }
  .about-badge { right: 12px; bottom: 12px; padding: 12px 14px; }
  .about-badge strong { font-size: 24px; }
  .faq-item summary { font-size: 15.5px; padding: 16px 0; }
  .faq-item p { padding-right: 0; }
  .contact-details { grid-template-columns: 1fr; }
  .contact-form { padding: 22px 16px; border-radius: var(--r-lg); }
  .contact-form .btn { width: 100%; }
  .footer-grid { grid-template-columns: 1fr 1fr; gap: 28px 16px; }
  .footer-bottom { flex-direction: column; }

  .chat { right: calc(14px + env(safe-area-inset-right, 0px)); bottom: calc(84px + env(safe-area-inset-bottom, 0px)); }
  .chat-teaser { display: none; }
  .chat-fab { width: 52px; height: 52px; }
  .chat-panel { bottom: 64px; max-height: min(70vh, calc(100vh - 190px)); }
  .review header { display: grid; grid-template-columns: auto 1fr; column-gap: 12px; }
  .review header .stars { grid-column: 2; margin-top: 2px; }
  .sticky-bar { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; position: fixed; left: 0; right: 0; bottom: 0; z-index: 60; padding: 10px max(12px, env(safe-area-inset-right, 0px)) calc(10px + env(safe-area-inset-bottom, 0px)) max(12px, env(safe-area-inset-left, 0px)); background: rgba(255,255,255,.96); backdrop-filter: blur(8px); -webkit-backdrop-filter: blur(8px); border-top: 1px solid var(--line); }
  .sticky-bar .btn { height: 50px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; scroll-behavior: auto !important; }
}

/* ---------- v5: help card photo, same-week CTA ---------- */
.live-dot { width: 9px; height: 9px; border-radius: 50%; background: #22c55e; box-shadow: 0 0 0 4px rgba(34,197,94,.2); flex-shrink: 0; }
.help-card { padding: 0; overflow: hidden; }
.help-photo { position: relative; }
.help-photo img { width: 100%; aspect-ratio: 16 / 10; object-fit: cover; object-position: 50% 30%; }
.live-chip { position: absolute; left: 14px; bottom: 14px; display: inline-flex; align-items: center; gap: 8px; background: rgba(20,21,23,.78); color: var(--white); font-size: 12.5px; font-weight: 600; border-radius: 999px; padding: 6px 12px; backdrop-filter: blur(6px); }
.help-body { padding: 24px 26px 26px; }

.cta-box { display: grid; grid-template-columns: minmax(0, .95fr) minmax(0, 1.05fr); background: var(--yellow); border-radius: var(--r-xl); overflow: hidden; align-items: stretch; }
.cta-media { position: relative; min-height: 420px; }
.cta-media img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; object-position: 35% 40%; }
.cta-badge { position: absolute; left: 20px; bottom: 20px; display: flex; align-items: center; gap: 12px; background: var(--white); border-radius: var(--r); padding: 12px 16px; box-shadow: var(--shadow-lg); line-height: 1.3; }
.cta-badge small { display: block; font-size: 12px; color: var(--muted); }
.cta-badge strong { font-size: 15px; color: var(--ink); }
.cta-copy { padding: 48px 52px; display: flex; flex-direction: column; justify-content: center; }
.cta-copy .eyebrow { color: var(--ink); }
.cta-copy h2 { font-size: var(--fs-h2); margin-bottom: 12px; }
.cta-copy > p { font-size: 16.5px; color: #3f3a22; margin-bottom: 22px; max-width: 520px; }
.slots-label { font-size: 12.5px !important; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--ink) !important; margin-bottom: 10px !important; }
.slots { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 24px; }
.slot { display: flex; flex-direction: column; align-items: flex-start; gap: 2px; background: var(--white); border: 1px solid rgba(20,21,23,.08); border-radius: var(--r); padding: 10px 14px; font-size: 13px; color: var(--muted); line-height: 1.3; cursor: pointer; transition: border-color .15s, transform .15s; }
.slot strong { font-size: 14.5px; color: var(--ink); }
.slot:hover { border-color: var(--ink); transform: translateY(-1px); }
.cta-copy .btn-outline { background: transparent; border-color: rgba(20,21,23,.3); }
.cta-points { display: flex; flex-wrap: wrap; gap: 8px 20px; margin-top: 22px; font-size: 14px; font-weight: 600; color: var(--ink); }
.cta-points li { display: flex; align-items: center; gap: 6px; }
.cta-points svg.lucide { width: 16px; height: 16px; }
@media (max-width: 980px) {
  .cta-box { grid-template-columns: 1fr; }
  .cta-media { min-height: 300px; }
}
@media (max-width: 640px) {
  .cta-media { min-height: 240px; }
  .cta-copy { padding: 28px 18px; }
  .cta-copy .btn { flex: 1 1 100%; }
  .slot { flex: 1 1 calc(50% - 4px); }
  .help-body { padding: 20px; }
}

/* ---------- v6: near full-width hero panel, content aligned to the nav ---------- */
.hero { padding-top: 6px; }
.hero-panel {
  margin: 0 20px;
  padding-block: 48px;
  /* inner edges line up with the container (logo on the left, nav button on the right) */
  padding-inline: max(28px, calc((100% - 1320px) / 2 - 20px));
}
@media (max-width: 1180px) { .hero-panel { padding-block: 40px; padding-inline: max(28px, calc(var(--gutter) - 20px + 20px)); } }
@media (max-width: 640px) {
  .hero-panel { margin: 0 8px; padding: 28px 16px 16px; }
}

/* ---------- v7: hero fits the viewport height ---------- */
.hero-panel { padding-block: 36px; align-items: center; }
.hero h1 { font-size: clamp(34px, min(4.2vw, 7.4vh), 54px); }
.hero-img {
  aspect-ratio: auto;
  /* demo strip + header + gaps + panel padding ≈ 200px; keep the whole hero on one screen */
  height: clamp(300px, calc(100svh - 200px), 620px);
  object-position: 50% 22%;
}
.float-card--emergency { right: 16px; top: 16px; }
.float-card--rating { left: 16px; bottom: 16px; }
@media (max-height: 760px) and (min-width: 981px) {
  .hero-panel { padding-block: 24px; }
  .hero-badge { margin-bottom: 14px; }
  .hero h1 { margin-bottom: 12px; }
  .hero-copy > p { font-size: 16px; margin-bottom: 18px; }
  .hero .btn-lg { height: 48px; font-size: 15px; }
  .hero-checks { margin-top: 18px; gap: 8px 22px; }
  .float-card { padding: 10px 14px; }
  .float-card--rating .score { font-size: 22px; }
}
@media (max-width: 980px) {
  .hero-img { height: auto; aspect-ratio: 4 / 3.4; }
}
@media (max-width: 640px) {
  .hero-img { aspect-ratio: 1 / 1; }
}
@media (max-height: 560px) and (min-width: 981px) {
  .hero-panel { padding-block: 16px; }
  .hero-badge { margin-bottom: 10px; }
  .hero h1 { font-size: clamp(30px, 6.8vh, 40px); margin-bottom: 10px; }
  .hero-copy > p { margin-bottom: 14px; }
  .hero-checks { margin-top: 14px; }
  .hero-img { height: calc(100svh - 160px); min-height: 280px; }
}

/* ---------- v8: credentials ---------- */
.creds { padding-block: var(--sp-section) 0; }
.creds-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.15fr) minmax(0, 1fr); gap: 16px; align-items: stretch; }

.licence { position: relative; overflow: hidden; background: var(--blue); color: var(--white); border-radius: var(--r-lg); padding: 26px 26px 22px; display: flex; flex-direction: column;
  background-image: repeating-linear-gradient(135deg, rgba(255,255,255,.035) 0 2px, transparent 2px 12px); }
.licence::after { content: ""; position: absolute; left: 0; right: 0; top: 0; height: 6px; background: var(--yellow); }
.licence-top { display: flex; justify-content: space-between; align-items: center; margin-bottom: 18px; }
.licence-org { font-size: 11.5px; font-weight: 700; letter-spacing: .14em; text-transform: uppercase; color: rgba(255,255,255,.7); }
.licence-chip { width: 38px; height: 28px; border-radius: 6px; background: linear-gradient(135deg, #f3d77a, #c9a23a 60%, #f0d68a); box-shadow: inset 0 0 0 1px rgba(0,0,0,.15); }
.licence-kind { font-size: 15px; font-weight: 600; color: rgba(255,255,255,.85); }
.licence-no { font-size: 32px; font-weight: 800; letter-spacing: .02em; color: var(--white); margin: 2px 0 18px; font-variant-numeric: tabular-nums; line-height: 1.15; }
.licence-no small { display: block; font-size: 11.5px; font-weight: 600; letter-spacing: .12em; text-transform: uppercase; color: var(--yellow); margin-bottom: 4px; }
.licence-meta { margin: 0 0 18px; display: grid; gap: 8px; border-top: 1px dashed rgba(255,255,255,.25); padding-top: 14px; }
.licence-meta div { display: flex; justify-content: space-between; gap: 12px; font-size: 13.5px; }
.licence-meta dt { color: rgba(255,255,255,.65); }
.licence-meta dd { margin: 0; font-weight: 600; text-align: right; display: inline-flex; align-items: center; gap: 6px; }
.status-dot { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }
.licence-verify { margin-top: auto; display: inline-flex; align-items: center; gap: 6px; font-size: 13.5px; font-weight: 600; color: var(--yellow); }
.licence-verify svg.lucide { width: 16px; height: 16px; }
.licence-mark { position: absolute; right: -18px; bottom: -22px; width: 150px; height: 150px; fill: rgba(255,255,255,.06); pointer-events: none; }

.scores { display: grid; grid-template-rows: repeat(3, 1fr); border: 1px solid var(--line); border-radius: var(--r-lg); overflow: hidden; background: var(--white); }
.score-row { display: grid; grid-template-columns: 48px minmax(0, 1fr) auto; grid-template-rows: auto auto; column-gap: 14px; row-gap: 4px; align-items: center; padding: 18px 22px; transition: background .15s; }
.score-row + .score-row { border-top: 1px solid var(--line); }
a.score-row:hover { background: var(--surface); }
.score-logo { grid-row: span 2; width: 48px; height: 48px; border-radius: 12px; border: 1px solid var(--line); display: grid; place-items: center; background: var(--white); }
.score-logo .g-mark { width: 26px; height: 26px; }
.score-logo--hs { background: #ff5a1f; border-color: #ff5a1f; color: var(--white); }
.score-logo--hs svg.lucide { width: 24px; height: 24px; stroke-width: 2; }
.score-logo--bbb { background: var(--ink); border-color: var(--ink); color: var(--white); font-weight: 800; font-size: 13px; letter-spacing: .04em; }
.score-name { min-width: 0; line-height: 1.3; }
.score-name strong { display: block; font-size: 15px; color: var(--ink); }
.score-name span { font-size: 13px; color: var(--muted); }
.score-num { grid-row: span 2; font-size: 34px; font-weight: 800; color: var(--ink); letter-spacing: -0.03em; line-height: 1; text-align: right; font-variant-numeric: tabular-nums; }
.score-num small { font-size: 14px; font-weight: 600; color: var(--muted); letter-spacing: 0; }
.score-row .stars, .score-row .award-pill { grid-column: 2; }
.award-pill { justify-self: start; display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 600; color: var(--ink); background: var(--tile); border-radius: 999px; padding: 3px 9px; }
.award-pill svg.lucide { width: 13px; height: 13px; }
.score-name { grid-row: 1; }

.coverage { background: var(--surface); border-radius: var(--r-lg); padding: 24px 24px 20px; }
.coverage-title { font-size: 12.5px; font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--blue); margin-bottom: 8px; }
.coverage li { display: flex; gap: 12px; padding: 12px 0; }
.coverage li + li { border-top: 1px solid var(--line); }
.coverage li > svg.lucide { width: 22px; height: 22px; color: var(--blue); margin-top: 1px; }
.coverage strong { display: block; font-size: 15px; color: var(--ink); line-height: 1.35; }
.coverage span { font-size: 13.5px; color: var(--muted); }

@media (max-width: 1180px) {
  .creds-grid { grid-template-columns: 1fr 1fr; }
  .coverage { grid-column: 1 / -1; }
  .coverage ul { display: grid; grid-template-columns: 1fr 1fr; column-gap: 24px; }
  .coverage li + li { border-top: 0; }
}
@media (max-width: 720px) {
  .creds-grid { grid-template-columns: 1fr; }
  .coverage ul { grid-template-columns: 1fr; }
  .coverage li + li { border-top: 1px solid var(--line); }
  .licence-no { font-size: 28px; }
  .score-row { padding: 16px; }
  .score-num { font-size: 28px; }
}
.score-logo { grid-column: 1; grid-row: 1 / span 2; }
.score-name { grid-column: 2; grid-row: 1; }
.score-num { grid-column: 3; grid-row: 1 / span 2; }
.score-row .stars, .score-row .award-pill { grid-column: 2; grid-row: 2; }

/* ---------- v9: animated How it works ---------- */
.steps-rail { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; margin-bottom: 18px; }
.rail-cell { display: flex; align-items: center; padding-left: 24px; }
.rail-node { position: relative; z-index: 1; width: 36px; height: 36px; flex-shrink: 0; border-radius: 50%; display: grid; place-items: center; font-size: 14px; font-weight: 800; background: var(--blue); color: var(--white); border: 2px solid var(--blue); transition: background .4s, color .4s, border-color .4s, transform .4s; }
.rail-node svg { width: 16px; height: 16px; }
.rail-cell:last-child .rail-node { background: var(--yellow); border-color: var(--yellow); color: var(--ink); }
.rail-line { position: relative; flex: 1; height: 2px; margin: 0 -40px 0 0; background: var(--line); overflow: hidden; }
.rail-line i { position: absolute; inset: 0; background: var(--blue); transform-origin: left; }
.step .icon-tile { transition: background .4s, color .4s; }

/* Animation (added by JS only when motion is allowed) */
.steps-anim .rail-node { background: var(--white); color: var(--muted); border-color: var(--line-strong); }
.steps-anim .rail-line i { transform: scaleX(0); transition: transform .7s ease; }
.steps-anim.in .rail-cell .rail-node { background: var(--blue); color: var(--white); border-color: var(--blue); animation: nodePop .45s ease both; }
.steps-anim.in .rail-cell:last-child .rail-node { background: var(--yellow); color: var(--ink); border-color: var(--yellow); }
.steps-anim.in .rail-cell:nth-child(1) .rail-node { transition-delay: 0s; animation-delay: 0s; }
.steps-anim.in .rail-cell:nth-child(1) .rail-line i { transform: scaleX(1); transition-delay: .25s; }
.steps-anim.in .rail-cell:nth-child(2) .rail-node { transition-delay: .9s; animation-delay: .9s; }
.steps-anim.in .rail-cell:nth-child(2) .rail-line i { transform: scaleX(1); transition-delay: 1.15s; }
.steps-anim.in .rail-cell:nth-child(3) .rail-node { transition-delay: 1.8s; animation-delay: 1.8s; }
@keyframes nodePop { 0% { transform: scale(1); } 50% { transform: scale(1.18); } 100% { transform: scale(1); } }

/* electric pulse travelling along the finished rail */
.steps-anim.in .rail-line::after { content: ""; position: absolute; top: -3px; left: 0; width: 28px; height: 8px; border-radius: 999px; background: radial-gradient(closest-side, var(--yellow), rgba(255,212,59,0)); animation: zip 2.6s linear infinite; animation-delay: 2.4s; opacity: 0; }
.steps-anim.in .rail-cell:nth-child(2) .rail-line::after { animation-delay: 3.7s; }
@keyframes zip { 0% { left: -28px; opacity: 1; } 60% { opacity: 1; } 100% { left: 100%; opacity: 0; } }

.steps-anim.in .step { animation: stepRise .6s ease both; }
.steps-anim.in .step:nth-child(2) { animation-delay: .9s; }
.steps-anim.in .step:nth-child(3) { animation-delay: 1.8s; }
@keyframes stepRise { from { transform: translateY(14px); opacity: .35; } to { transform: none; opacity: 1; } }
.steps-anim.in .step .icon-tile { animation: tileGlow .9s ease both; }
.steps-anim.in .step:nth-child(2) .icon-tile { animation-delay: .9s; }
.steps-anim.in .step:nth-child(3) .icon-tile { animation-delay: 1.8s; }
@keyframes tileGlow { 0% { background: var(--yellow); color: var(--ink); } 100% { background: var(--tile); color: var(--blue); } }
.step:hover .icon-tile { background: var(--yellow); color: var(--ink); }

@media (max-width: 980px) {
  .steps-rail { display: none; }
}

/* ---------- v10: compact help card ---------- */
.help-card { display: grid; grid-template-columns: 150px minmax(0, 1fr); }
.help-photo { height: 100%; }
.help-photo img { height: 100%; aspect-ratio: auto; object-position: 55% 25%; }
.help-body { padding: 20px 22px; }
.help-live { display: flex; align-items: center; gap: 8px; font-size: 12.5px; font-weight: 600; color: rgba(255,255,255,.75); margin-bottom: 8px; }
.help-card h3 { font-size: 17px; margin-bottom: 4px; }
.help-card p { font-size: 14px; margin-bottom: 14px; }
.help-card .btn { height: 42px; padding: 0 16px; font-size: 14px; }
@media (max-width: 640px) {
  .help-card { grid-template-columns: 96px minmax(0, 1fr); }
  .help-body { padding: 16px; }
  .help-card .btn-row { flex-direction: column; }
  .help-card .btn { width: 100%; }
}

/* ---------- v10: contact extras ---------- */
.contact-people { display: flex; align-items: center; gap: 14px; margin-top: 24px; font-size: 14.5px; color: rgba(255,255,255,.8); }
.contact-people strong { color: var(--white); }
.avatars { display: flex; flex-shrink: 0; }
.avatars img { width: 42px; height: 42px; border-radius: 50%; object-fit: cover; object-position: 50% 20%; border: 2px solid var(--blue); }
.avatars img + img { margin-left: -12px; }
.emergency-strip { margin-top: 20px; display: flex; align-items: center; gap: 14px; background: var(--yellow); color: var(--ink); border-radius: var(--r); padding: 14px 18px; transition: transform .15s; }
.emergency-strip:hover { transform: translateY(-2px); }
.emergency-strip .icon-tile { background: var(--ink); color: var(--yellow); width: 40px; height: 40px; }
.emergency-strip > span:nth-child(2) { flex: 1; font-size: 14px; line-height: 1.4; }
.emergency-strip strong { display: block; font-size: 15px; }
.emergency-strip b { font-size: 18px; font-weight: 800; white-space: nowrap; }

/* ---------- v10: footer ---------- */
.footer { padding-block: 0 28px; border-top: 0; }
.footer-top { display: flex; justify-content: space-between; align-items: center; gap: 32px; padding: 40px 0; border-top: 1px solid rgba(255,255,255,.12); border-bottom: 1px solid rgba(255,255,255,.12); }
.footer-brand { max-width: 420px; }
.footer-brand .logo { margin-bottom: 12px; }
.footer-brand p { font-size: 14.5px; margin-bottom: 16px; }
.footer-cta { display: flex; align-items: center; gap: 16px; background: rgba(255,255,255,.06); border: 1px solid rgba(255,255,255,.12); border-radius: var(--r-lg); padding: 14px 14px 14px 18px; }
.footer-call { display: flex; align-items: center; gap: 12px; padding-right: 8px; }
.footer-call .icon-tile { background: rgba(255,255,255,.1); color: var(--yellow); }
.footer-call small { display: block; font-size: 12px; color: rgba(255,255,255,.6); }
.footer-call a { font-size: 22px; font-weight: 800; color: var(--white); letter-spacing: -0.01em; white-space: nowrap; }
.footer-grid { grid-template-columns: repeat(4, minmax(0, 1fr)) minmax(0, 1.3fr); gap: 32px; padding-top: 44px; margin-bottom: 36px; }
.footer-contact li { display: flex; gap: 10px; align-items: flex-start; font-size: 14.5px; margin-bottom: 14px; line-height: 1.45; }
.footer-contact svg.lucide { width: 18px; height: 18px; color: var(--yellow); margin-top: 2px; }
.footer-contact a:hover { color: var(--yellow); }
.footer-trust { display: flex; flex-wrap: wrap; gap: 8px; padding-bottom: 28px; }
.footer-trust span { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; font-weight: 600; color: var(--white); border: 1px solid rgba(255,255,255,.18); border-radius: 999px; padding: 6px 12px; }
.footer-trust svg.lucide { width: 14px; height: 14px; color: var(--yellow); }
@media (max-width: 1180px) {
  .footer-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .footer-visit { grid-column: auto; }
}
@media (max-width: 980px) {
  .footer-top { flex-direction: column; align-items: flex-start; }
}
@media (max-width: 640px) {
  .footer-cta { flex-direction: column; align-items: stretch; width: 100%; }
  .footer-cta .btn { width: 100%; }
  .footer-grid { grid-template-columns: 1fr 1fr; gap: 28px 16px; }
  .footer-visit { grid-column: 1 / -1; }
  .emergency-strip { flex-wrap: wrap; }
  .emergency-strip b { width: 100%; padding-left: 54px; }
  .contact-people { align-items: flex-start; }
}
.chat-fab { box-shadow: 0 0 0 3px #fff, 0 12px 30px rgba(20,21,23,.3); }

/* ---------- v11: photo consistency ---------- */
.hero-img, .service-img img, .project img, .member-photo img, .why-media img, .about-media img, .cta-media img, .help-photo img, .areas-photo {
  filter: saturate(.9) contrast(1.04);
}
.member-photo { aspect-ratio: 1 / 1; overflow: hidden; background: var(--tile); }
.member-photo img { width: 100%; height: 100%; aspect-ratio: auto; object-fit: cover; }
.member-photo--marco img { object-position: 50% 30%; }
.member-photo--danielle img { object-position: 50% 20%; }
.member-photo--jake img { object-position: 50% 6%; transform: scale(1.7); transform-origin: 50% 8%; }
.areas-photo { width: 100%; aspect-ratio: 16 / 9; object-fit: cover; border-radius: var(--r-lg); margin-top: 24px; }
@media (max-width: 980px) { .areas-photo { display: none; } }

/* ---------- v12: help card at the bottom of the FAQ column, small square photo ---------- */
.faq-layout { align-items: stretch; }
.faq-side { display: flex; flex-direction: column; }
.faq-side .help-card { margin-top: auto; }
.help-card { display: block; padding: 24px; max-width: 420px; }
.help-photo { width: 64px; height: 64px; margin-bottom: 16px; }
.help-photo img { width: 64px; height: 64px; aspect-ratio: 1 / 1; border-radius: 16px; object-fit: cover; object-position: 50% 25%; border: 2px solid rgba(255,255,255,.15); }
.help-body { padding: 0; }
@media (max-width: 980px) { .faq-side .help-card { margin-top: 8px; max-width: none; } }
@media (max-width: 640px) {
  .help-card { padding: 20px; }
  .help-photo { width: 56px; height: 56px; }
  .help-photo img { width: 56px; height: 56px; }
}

/* ---------- v13: FAQ side column sticks; help card sits under the intro ---------- */
.faq-layout { align-items: start; }
.faq-side { position: sticky; top: 96px; }
.faq-side .help-card { margin-top: 0; }
.help-card { display: grid; grid-template-columns: 64px minmax(0, 1fr); column-gap: 16px; align-items: center; }
.help-photo { margin: 0; }
.help-body { display: contents; }
.help-live { grid-column: 2; grid-row: 1; margin: 0; padding-left: 2px; }
.help-live .live-dot { box-shadow: none; }
.help-card h3 { grid-column: 1 / -1; margin-top: 18px; }
.help-card p:not(.help-live) { grid-column: 1 / -1; }
.help-card .btn-row { grid-column: 1 / -1; }
.member-photo--emily img { object-position: 62% 20%; transform: scale(1.35); transform-origin: 65% 22%; }
@media (max-width: 980px) { .faq-side { position: static; } }